Richards Rooter and Plumbing in La Crescenta-Montrose, CA Open now

Reviews about Richards Rooter and Plumbing

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  January 21, 2019, by JP McCord
  Warning, fairly long post... Bottom line up front: Unclogged a drain line by removing a toilet and using a "medium" snake after given a precise description and diagnosis of the problem. called at 9:30PM showed at 10:30PM and completed work at 11:30PM for $500. Preface and disclosure: I have worked construction in the past including working for an electrical contractor who made 24hr house calls. I have a lot of plumbing experience including troubleshooting clogged drain lines. Got the call from the wife in the middle of the day that there was a foul smell in the house. Came home at 8pm and did the battle crawl and determined the root cause of the problem and attempted to fix with my meager arsenal of tools which didn't cut it. Not wanting to leave my family in the lurch until I was able to rent a machine from HD and un-clog the drain myself, I hesitantly called a "24hr" plumber. Richard was the second number I called and I got a answering machine. Hoping for a live response from a 24hr outfit, i decided not to leave a message and go back to trying to fix it myself. 30min later, Richard calls the house and says someone called here and didn't leave a message. I say, yeah, I have a blah, blah problem. richard says, because of the time it will be $250 for the visit but it will be applied to the cost. I reluctantly say okay. He shows up in about an hour and the first thing he does is shove a clipboard with a page full of 4pt font and says, sign here! Oh, and he says he's tired. Like 4 times. After I tell him the exact issue he says okay, let me get the invoice and write it up. He tells me it will be $500 to clear the drain without a guarantee it will open. So I'm left with a choice- punt on this opportunistic plumbing grifter or get gouged and bet on the come that his "medium" snake will work to clear the clog that I already identifed. I say, you are gouging me at $500. And this is the best part.... He says, I know, it's late. This is classic... He's the freaking clown that called me back at 930pm looking for business. Go figure. Wait. the other best part, "the wax ring is included.. "Whoa, what an effing bargain! More to say but whatever, lesson learned. If one person reads this and punts on hiring this clown then cool. Oh yeah, what kind of plumber doesn't have his own towels and tarps...